Find providers and get care
Berkshire Fallon Health Collaborative (BFHC) has doctors, nurse practitioners, hospitals and other health care providers in Berkshire County.
Find a doctor or specialist
Search for doctors by address, language spoken, specialty and more.
Find a behavioral health provider
Find psychiatrists, psychologists, social workers, mental health facilities and more. Begin your search by typing "Fal" and then selecting "Fallon Health - Berkshire Fallon Health Collaborative." You can also call Carelon Behavioral Health at 1-888-877-7184.
Find a routine eye care provider
Find a provider for routine eye exams and find optical shops. Select "MassHealth ACO" as your plan.
Find an urgent care center
Are you sick or hurt with a condition that you think needs attention right away but isn't life-threatening? You can go to an urgent care center.
Get care online or by phone
Teladoc gives you 24-hour access, 7 days a week to a U.S. board-certified doctor who can treat non-emergency health issues like:
- cold and flu symptoms
- respiratory and sinus infections
- skin problems
- urinary tract infections
- pink eye
Care needs screening
The care needs screening is a set of questions that helps us get a picture of your health.
Appeals and grievances
If you want us to change a decision we've made about your coverage, you can file an appeal. If you have a problem or concern, you can make a complaint called a "grievance."
Medical necessity criteria
You must meet certain medical standards to get some MassHealth covered services. These standards are called medical necessity criteria.