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Call us toll-free at 1-888-340-5504 (TRS 711),
8 a.m.–8 p.m., 7 days a week.
(April–September, Monday–Friday)
MedicareSalesOperations@fallonhealth.org

 

H9001_260009_C
The information on this page was
last updated on 10/1/2025.


New to Medicare?
 See our Understanding Medicare guide
Are you eligible?

For Medicare-eligibles who get health insurance through an employer
Retiree solutions and Medicare group plans

For employers looking for Medicare plan information
Retiree solutions and Medicare group plans

 

Plan documents and forms

Benefit documents, lists of network doctors and pharmacies, commonly used forms, and more.

Member resources

MyFallon online portal
Extras and discounts
Benefit Bank
To Your Health (pdf)

More

 


Benefit Bank

Learn how to use your Benefit Bank card for dental care, prescription eyewear, and more.

Do you get your health insurance through an employer?

Go to our retiree and group plan page.

 

Medicare complaint form (This link will take you away from the NaviCare website.)


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1 Mercantile St., Ste. 400, Worcester, MA 01608
1-888-340-5504 (TRS 711) | MedicareSalesOperations@fallonhealth.org

Multi-language Interpreter Services (H9001_250790_C, pdf)
Notice of inclusion resources (pdf)

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Anonymous Compliance Hotline: Call our Compliance Hotline to report any concerns you may have regarding compliance, fraud, waste or abuse. You can call the Hotline 24 hours a day, 7 days a week. All calls are anonymous and confidential.