Call us at: 1-855-508-3390 (TRS 711), 8 a.m. to 6 p.m., Monday–Friday
Providers call: 1-866-275-3247

Find providers and get care 

Fallon 365 Care has doctors, hospitals and other health care providers in central Massachusetts and Metrowest.

Find a doctor or specialist

Search for doctors by address, language spoken, specialty and more.

Find a doctor

Behavioral health
Find a behavioral health provider

Find psychiatrists, psychologists, social workers, mental health facilities and more. Choose “Massachusetts” as your state, and “Fallon Health” as your plan. You can also call Carelon Behavioral Health at 1-888-877-7182.

Find a behavioral health provider

Eye chart
Find a routine eye care provider

Find a provider for routine eye exams and find optical shops. Enter your ZIP code and choose “Fallon – MassHealth” as your plan.

Find a routine eye provider

Find an urgent care center

Are you sick or hurt with a condition that you think needs attention right away but isn't life-threatening? You can go to an urgent care center.

List of urgent care centers

Get care online or by phone

Teladoc gives you 24-hour access, 7 days a week to a U.S. board-certified doctor who can treat non-emergency health issues like: 

  • cold and flu symptoms 
  • respiratory and sinus infections 
  • skin problems 
  • urinary tract infections 
  • pink eye 

Go to Teladoc

Care needs screening

The care needs screening is a set of questions that helps us get a picture of your health. 


Appeals and grievances

If you want us to change a decision we've made about your coverage, you can file an appeal. If you have a problem or concern, you can make a complaint called a "grievance."


Medical necessity criteria

You must meet certain medical standards to get some MassHealth covered services. These standards are called medical necessity criteria.


Reliant Medical Group logo
Reliant Medical Group

Learn more about Reliant Medical Group doctors and services.